UX/UI design

Interaction Design that helps people do what they came to do.

Insights:

1.

88% of users won’t return after a bad experience, often without ever explaining why

2.

Every £1 invested in UX delivers an average return of £100 (Forrester)

3.

Website credibility is judged in under 10 seconds, largely on visual clarity

4.

Simple beats clever. Most users follow the path of least resistance

Could your website, app or software work harder for your goals?

We can help you find out

When someone lands on your site, they are there to achieve something. Find information. Explore your services. Make a decision. Book a demo. Complete a task.

If the experience introduces friction, confusion or unnecessary effort, they leave. Not because they dislike you, but because something got in the way.

This is where considered UX and UI design makes a measurable difference. It moves beyond aesthetics to focus on performance. We remove obstacles, guide attention and make progress feel natural, so users reach their goals and your business sees the results.

Keeping users front and centre

At Luminous Industries, we take a practical, human-centred approach. We do not arrive with pre-packaged solutions. We work with you to understand where users struggle, why it is happening, and what needs to change to improve outcomes.

UX design is commonly used to improve existing websites, platforms and applications, as well as during early-stage digital product design. It helps products launch with clarity and evolve using real user behaviour and real-world data, not assumptions.

We help define the right problem to solve, then we solve it with you and your customers.
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Here's how we put all of that into practice:

  • Understanding the challenge:
    We explore the experience you want to improve and identify the changes that will make the biggest positive impact.
  • Working for constant improvement:
    User experience is never finished. We review performance, learn from behaviour and refine where the evidence tells us to.
  • Seamless Integration:
    We collaborate closely with development teams to ensure design translates cleanly into build and deployment, removing friction from the process.
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Position, Company name

UX/UI Design Plan

Light UX/UI Design Subscription
Our light plan provides your organisation with access to 16 hours of  UX/UI design time per month, helping you plan updates and modifications to your website and preventing it from becoming stale over time.
£1,495

per month/exVAT

Includes:
4 hours of UX/UI design time a week
One design task at a time
Your own client portal in our CRM
One project at a time
Monthly video check-in call
Weekly email progress report
Cancel and resume at any time
Limited to 4 clients at a time
Luminous UX/UI Design Subscription
Our Luminous subscription includes everything from Light, but with double the time booked in our studio, giving you access to 28 hours of design time per month, plus access to our virtual online studio.
£2,495

per month/exVAT

Includes:
7 hours of UX/UI design time a week
One design task at a time
Your own client portal in our CRM
Two projects at a time
Bi-weekly video check-in call
Cancel and resume at any time
Access to our virtual online office
Limited to 2 clients at a time

Brand Plan

Light UX/UI Design Subscription
Our light plan provides your organisation with access to 16 hours of  UX/UI design time per month, helping you plan updates and modifications to your website and preventing it from becoming stale over time.
£1,495

per month/exVAT

Includes:
4 hours of UX/UI design time a week
One design task at a time
Your own client portal in our CRM
One project at a time
Monthly video check-in call
Weekly email progress report
Cancel and resume at any time
Limited to 4 clients at a time
Luminous UX/UI Design Subscription
Our Luminous subscription includes everything from Light, but with double the time booked in our studio, giving you access to 28 hours of design time per month, plus access to our virtual online studio.
£2,495

per month/exVAT

Includes:
7 hours of UX/UI design time a week
One design task at a time
Your own client portal in our CRM
Two projects at a time
Bi-weekly video check-in call
Cancel and resume at any time
Access to our virtual online office
Limited to 2 clients at a time

Web Design Plan

Light UX/UI Design Subscription
Our light plan provides your organisation with access to 16 hours of  UX/UI design time per month, helping you plan updates and modifications to your website and preventing it from becoming stale over time.
£1,495

per month/exVAT

Includes:
4 hours of UX/UI design time a week
One design task at a time
Your own client portal in our CRM
One project at a time
Monthly video check-in call
Weekly email progress report
Cancel and resume at any time
Limited to 4 clients at a time
Luminous UX/UI Design Subscription
Our Luminous subscription includes everything from Light, but with double the time booked in our studio, giving you access to 28 hours of design time per month, plus access to our virtual online studio.
£2,495

per month/exVAT

Includes:
7 hours of UX/UI design time a week
One design task at a time
Your own client portal in our CRM
Two projects at a time
Bi-weekly video check-in call
Cancel and resume at any time
Access to our virtual online office
Limited to 2 clients at a time

You're probably here because you have a project which you need our help with.

Get in touch and let's have a chat about it. We're always here & we can't wait to connect with you.