Uplift your digital product experience to turn your great product into a lovable one.
If your digital product is already doing the hard work, but parts of the experience feel clunky, unclear, or a step behind what users now expect, this report helps you sharpen it. You will see where friction is creeping in, what is getting in the way of intuitive use, and what to improve first so the product keeps earning trust as needs evolve.
UX Uplift Report for Web Hosted Digital Products
The UX Uplift Report for Web Hosted Digital Products is a foundational review using Peter Morville’s User Experience Honeycomb framework. Using the UX Honeycomb, we conduct an overall assessment of your digital product, revealing areas that can help remove friction, increase usability, and inspire action toward your business goals.
From:
ExVAT
This is for you if you're thinking...
If any of these thoughts have been circling in the background, you are not alone. They are the early signals that the product is doing its job, but the experience is not quite keeping pace with what users need, and what the business is asking it to deliver.
Does this sound like you?:
“We keep shipping improvements, but the numbers are not moving the way we expected.”
“The product has grown over time, and it now feels inconsistent, especially across key journeys.”
We need a clear, evidence-led plan before we start changing screens and creating more noise.
Let's dive into your website
Our UX Uplift report gets under the surface of your website, investigating the ways it could be improved against your business objectives. You get real insight and recommendations to make informed decisions against.
What's included
A practical audit that helps you focus on the journey that matters most.
Overall UX/UI assessment
A structured review of the product experience using Peter Morville’s User Experience Honeycomb framework, to spot the patterns that typically create friction, confusion, and drop off.
One deeper review of a business critical user journey
A deeper look at one key journey you choose, such as onboarding, a core task flow, or information surfacing, so we can pinpoint exactly where the experience starts to wobble.
Prioritised recommendations
We'll make clear recommendations for you to take forward with us, or if you prefer, with your own in-house developers. Our recommendations will also include an indication of impact and effort required, using a 1 to 5 scoring system.
Annotated findings
Screenshots and notes so your team can see exactly what is happening and why.
Handover call to discuss our biggest findings in detail
A walkthrough of the findings, plus time for questions and next-step planning. This session usually lasts up to 90 minutes.
How it works
Align on goals & the critical journey
We get clear on what success looks like for the product, and choose the business critical user journey we will deep dive.
Rapid review in context
We assess the overall experience against Peter Morville’s User Experience Honeycomb framework, looking for patterns that affect usability, confidence, and accessibility.
Journey deeper dive
We step through the critical journey like a real user would, pinpointing where people get stuck, hesitate, or abandon the flow.
Recommendations & prioritisation
You get practical fixes, not abstract theory. We prioritise actions by impact and effort so your team can plan the work properly.
Report delivery & handover
We share the report, walk you through it, and answer questions so you leave with a plan. Armed with the plan, we can move you into our UX/UI design program, where we will solutionise against our recommendations, or if you wish, you can take the report and work with it in-house.
What're you waiting for?
If you want to take an informed next step with your digital, we're here to help you discover how.
