Uplift your website user experience against your business goals & challenges.
If your website looks fine on the surface, but it is not converting, not explaining the value, or quietly creating friction, this report gives you the clarity and confidence to take informed action.
UX Uplift Report for Websites
This is a structured audit based on Peter Morville’s User Experience Honeycomb framework. Using the UX Honeycomb, we conduct an overall assessment of your website, revealing areas that can help remove friction, increase usability, and inspire action toward your business goals.
From:
ExVAT
This is for you if you're thinking...
"We know our organisation and product are strong, but people beyond our sector just don't get it."
This is especially common for science-led, technical, and purpose-driven organisations. The work is strong. The wider connection is the hard part.
Does this sound like you?:
“We are getting traffic, but it is not turning into enquiries.”
“We are planning a redesign, but we do not want to guess.”
“Our website doesn't seem to connect the way it should.”
Let's dive into your website
Our UX Uplift report gets under the surface of your website, investigating the ways it could be improved against your business objectives. You get real insight and recommendations to make informed decisions against.
What's included
A focused, evidence-led report that helps you prioritise what matters.
Overall UX/UI assessment
We'll look at your website in cross-section, taking five major pages, including the homepage, and assess them against Peter Morville’s User Experience Honeycomb framework. We find that five is a good number covering most website elements, functions and flows.
One deeper review of a business critical user journey
For example: homepage to enquiry, service selection to contact, or a key conversion path you choose. Understanding how your website visitors interact with it helps to identify friction points which get in the way of your goals.
Prioritised recommendations
We'll make clear recommendations for you to take forward with us, or if you prefer, with your own in-house developers. Our recommendations will also include an indication of impact and effort required, using a 1 to 5 scoring system.
Annotated findings
Screenshots and notes so your team can see exactly what is happening and why.
Handover call to discuss our biggest findings in detail
A walkthrough of the findings, plus time for questions and next-step planning. This session usually lasts up to 90 minutes.
How it works
Align on goals & the critical journey
We get clear on what “better” means for your business, and choose the business critical user journey we will deep dive.
Rapid review in context
We assess the overall experience against Peter Morville’s User Experience Honeycomb framework, looking for patterns that affect clarity, confidence, and conversion.
Journey deeper dive
We step through the critical journey like a real user would, pinpointing where people hesitate, get lost, or drop out.
Recommendations & prioritisation
You get practical fixes, not vague opinions. We prioritise actions by impact and effort so you can move quickly and sensibly.
Report delivery & handover
We share the report, walk you through it, and answer questions so you leave with a plan. Armed with the plan, we can move you into our UX/UI design program, where we will solutionise against our recommendations, or if you wish, you can take the report and work with it in-house.
What're you waiting for?
If you want to take an informed next step with your website. We're here to help you discover how. We'll help you define what to fix, why it matters, and what to do first. This is a great starting point for building a solid foundation for your web asset.
