Retainer services for ongoing brand & product evolution
Your brand and digital product are never really 'done'. Priorities shift, user needs evolve, and the small improvements you keep postponing start to stack up.
Our retainer gives you consistent senior design support, so you can keep moving with clarity, protect the quality of what you have built, and make progress without starting from scratch every time. We are the design unicorn you've been looking for.
Ongoing design support that keeps you moving
Retainers are for organisations who want momentum without chaos. Instead of waiting for the next big project, you get a steady rhythm of improvement across brand, website, and product.
You secure time with a senior partner who understands your context, challenges assumptions when needed, and helps you make confident decisions quickly.
Continuity & context
You get a designer who already knows your organisation, your audience, and your constraints. Less re-briefing, faster progress, better outcomes.
A safe pair of hands
You get a reliable way to tackle the backlog, respond to change, and keep quality high, without the stop-start energy of one-off projects.
Our retainer options
Our retainer is simple: you get the full range of our creative consultation and design services. How that looks for your organisation will be unique to you. You just have to decide how much time you'd like to secure within our agency.
Retainer*
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How it works
Start with priorities, not tasks
We align on what matters most right now, what 'good' looks like, and what constraints we are working within. Then we shape a realistic plan for the next few weeks.
Work in a steady, visible rhythm
You get a clear flow of work moving through discovery, design, and refinement, with regular check-ins so decisions do not stall.
Keep the system coherent
We protect consistency across your brand and digital touchpoints, so improvements do not create new fragmentation.
Respond to change without derailing
When priorities shift, we adapt. You get support that can flex to urgent needs while still protecting long-term direction.
Review, learn, and build momentum
We regularly review what is working, what is not, and what to do next, so the retainer stays valuable and outcomes-led.
We're your creative team
If you want a senior design partner in your corner, and a calmer way to keep your brand and product moving forward, a retainer is for you.
Our 'why' & promise to you
Retainers exist because good work is rarely a single moment. The best brands and products are shaped through steady improvement, honest feedback, and decisions made with context.
This is for organisations that want a trusted partner who stays close enough to spot problems early, and experienced enough to help you act on them.
We will stay close to your goals
We will keep the work anchored to outcomes, not just a list of requests, so your time is spent where it
We will bring continuity, not churn
We will build on what you already have, protect consistency, and reduce the re-briefing and re-learning that slows teams down.
We will help you make decisions faster
We will give you clear options, recommendations, and rationale, so you can move forward without second-guessing.
We will keep raising the bar
We will look for the improvements that make your brand and product feel clearer, more confident, and more usable over time.
Our Full list of Services
Consultancy
& Research
- Competitor research
- Customer journey mapping
- Digital/web strategy
- Usability testing
- User research
- User personas
UI/UX Design
- UI & UX design system
- Information architecture
- Wireframing & prototyping
- User flows & stories
- Conversion rate optimisation
- Accessibility
- Mobile first design
Brand & Design
- Creative direction
- Brand assets creation
- Brand identity system
- Tone of voice
- Brand purpose services
- Brand values
- Print design services
- Design retainers
- Video & motion graphics
- Corporate presentations
- Social asset creation