Brand values

Most organisations have values written down somewhere. Fewer have values that change how they design, write or decide. We define yours with the people who live them, then show how each one should look and sound.

An illustration of a man and a woman working alongside each other in a relaxed way

Values that show up in the work

Portsmouth North End Cycling Club wanted a brand that reflected inclusivity, community and performance. A member survey and a committee workshop tested what those meant to riders, and the identity was designed against them.

Each value comes with what it means in practice: the design choices, the language and the behaviours that prove it.

An illustration of a woman interacting with a user interface and playing music

Defined together

Workshops include your team, so the values describe the organisation you are as well as the one you want to be.

Visible in design

Values carry through to colour, imagery and tone, so your audience can see them without being told.

How it works

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01

Discovery

What's working, what's holding the brand back, and what your audience needs to feel in the first few seconds.

02

Listen to your audience

Customers, members and staff tell us what to keep and what to change.

03

Define the foundations

Positioning, purpose, values and tone of voice, agreed before any visuals.

04

Design the identity

Logo, colour, type and imagery, tested on the places your brand actually appears.

05

Roll it out

Guidelines and assets, delivered in the order you need them.

Make your values usable

Tell us where your stated values and your materials don't yet match.

Our 'why' & promise to you

Values only count when people can see them in what you do. Defining them well is what makes them visible.

This work exists to help people understand what you stand for quickly, and to give your team a brand they can use with confidence every day.

You’ll get reasons behind every decision

Each value is tested against what your audience and team already believe about you, so you can explain why it belongs.

You’ll shape it from the start

You are the expert on your organisation. You are involved from the first workshop, so the values describe the organisation you really are.

You’ll get values your team can use

Each value comes with what it looks and sounds like in practice, so anyone can apply it without guessing.

You’ll see it working before you commit

We show the values carried through your design and copy, so there are no surprises at rollout.

"Just keep doing what you're doing, We love what you're doing"

Luke Langlands - Joint Chief Executive, TSC.

Our full list of Services

Consultancy
& Research

  • Competitor research
  • Customer journey mapping
  • Digital/web strategy
  • Usability testing
  • User research
  • User personas

UI/UX Design

  • UI & UX design system
  • Information architecture
  • Wireframing & prototyping
  • User flows & stories
  • Conversion rate optimisation
  • Accessibility
  • Mobile first design

Brand & Design

  • Creative direction
  • Brand assets creation
  • Brand identity system
  • Tone of voice
  • Brand purpose services
  • Brand values
  • Print design services
  • Design retainers
  • Video & motion graphics
  • Corporate presentations
  • Social asset creation

You're probably here because you have a project which you need our help with.

Get in touch and let's have a chat about it. We're always here & we can't wait to connect with you.

Tell us about you.

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