Tailored Services
In some form or fashion, the projects we get involved in take a little something from our whole range of services. We've listed those toward the bottom of this page.
What we're most known for are three main services, which we love to perform for our clients. You can find out more about them opposite. The only thing to say here is that we think holistically about our projects on behalf of our clients.
Branding & Identity design that connects
If your organisation has evolved, your brand needs to keep up. When the story feels unclear, trust takes longer, and opportunities slip. We build brand and identity systems that make complex work easy to understand and easy to buy into. This is bespoke, discovery-led branding shaped around your goals, your audience, and your growth plans.
Website design underpinned by UX/UI practices
People land on your website to do something. That can be to understand you, trust you, and decide to buy from you. If the experience feels confusing or effortful, they leave. We design calm, clear websites where UX and UI work together to guide attention and remove friction. The scope is built with you, based on what your audience needs and what the website must do commercially.
Web based product (SaaS) design with strong UX/UI foundations
If your SaaS is complex, the experience cannot be. Users want progress to feel obvious, not like hard work. We design SaaS products underpinned by UX/UI that simplify flow, improve onboarding, and reduces support load. It's bespoke, discovery-led work shaped around your product, users, and growth stage, then formalised in a clear statement of work.
Our Luminous Design Retainers
We have created a set of retainer options to suit a range of needs for our clients. At one end of the scale, we will help you with your design needs, covering the full spectrum of our capabilities, but with less strategic input, to the other end, where we will lead your team, help you make strategic decisions and act as your fully integrated design department.
To ensure we give our absolute best to our clients, we have limited the number of clients we take on to just a very few. Once those spaces are full, we can discuss placing you on to our waiting list.
Our Full list of Services
Consultancy
& Research
- Competitor research
- Customer journey mapping
- Digital/web strategy
- Usability testing
- User research
- User personas
UI/UX Design
- UI & UX design system
- Information architecture
- Wireframing & prototyping
- User flows & stories
- Conversion rate optimisation
- Accessibility
- Mobile first design
Brand & Design
- Creative direction
- Brand assets creation
- Brand identity system
- Tone of voice
- Brand purpose services
- Brand values
- Print design services
- Design retainers
- Video & motion graphics
- Corporate presentations
- Social asset creation